The Pilgrm, London ➤ Reviews, Rooms & Prices 2025

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About the Hotel

25 London Street, London, United Kingdom, W21 HH

The Pilgrm is located in Westminster Borough, an area known for its artistic heritage and vibrant atmosphere. This hotel renovation of a Victorian building features a unique blend of historical craftsmanship and sustainable design. Guests can enjoy a handcrafted experience with a variety of modern amenities while being steps away from Paddington Station. The Pilgrm serves as a cultural hub with a focus on local art and community engagement.

Location

Situated a stone's throw from Paddington Station, The Pilgrm grants easy access to multiple transportation options, including the Heathrow Express and several London Underground lines. Its location in Westminster places it within walking distance of attractions like Hyde Park, Notting Hill, and various shopping venues. The hotel overlooks the tranquil Norfolk Square, offering guests both urban vibrancy and serene green space.

Rooms

The hotel boasts 73 distinct guestrooms, each designed with comfort and functionality in mind. Rooms feature custom steel-fitted fixtures, reclaimed hardwood flooring, and some of the most comfortable mattresses available. All accommodations have en-suite bathrooms, equipped with Egyptian cotton towels and natural toiletries. The design emphasizes sustainability, using no air conditioning units and instead relying on electric fans for comfort.

Eat & Drink

Dining at The Pilgrm includes a Mexican-inspired menu emphasizing fresh, local ingredients. Guests can enjoy crafted cocktails like the Mirror Margarita and take part in cocktail classes to enhance their mixology skills. The onsite café provides a cozy atmosphere for enjoying coffee from Monmouth, pastries, and brunch, striking a balance between relaxation and culinary delight.

Leisure & Business

The hotel offers a lounge area that doubles as a workspace, fostering a relaxing yet productive environment. Guests can take advantage of speedy online check-in services to streamline their arrival experience. The Pilgrm also hosts a rotating collection of art, creating an inspiring atmosphere throughout its communal spaces.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Large Double Room

Max:

2 persons

14 m²

Bed options:

1 King-size bed

Shower

room details

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Single Room

Max:

1 person

7 m²

Bed options:

1 Single bed

Shower

room details

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Small Double Room

Max:

2 persons

9 m²

Bed options:

1 Double bed

Shower

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

London 3.4 km

Airports

London City (LCY) 18.5 km

London Heathrow (LHR) 25.8 km

Train

Paddington Station100 m

Underground

London Paddington200 m

Bus

Bus stop 1.2 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

Luggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Services

Dry cleaning
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Fax/Photocopying

Children

Cots

Spa & Leisure

Live entertainment
Sun terrace
Leisure/ TV room

Room features

Heating
Terrace
Ironing facilities
In-room sink

Bathroom

Free toiletries

Media

Flat-screen TV

Room decor

Carpeted floor

Location

25 London Street, London, United Kingdom, W21 HH

Map view

street view

25 London Street, London, United Kingdom, W21 HH

City landmarks

Park

Hyde Park

1.4 km

Museum

The British Museum

3.3 km

Garden

Buckingham Palace

2.8 km

Museum

Victoria and Albert Museum

2.1 km

Museum

Science Museum

2.2 km

Museum

Natural History Museum

2.2 km

Gallery

Wallace Collection

1.7 km

Marylebone Rd

Madame Tussauds London

2.8 km

Park

Kensington Gardens

1.2 km

Square

Trafalgar Square

3.3 km

Westminster Bridge Road Riverside Building

Coca-Cola London Eye

4.0 km

Oxford Street

2.1 km

Museum

National Gallery

3.3 km

Great Central House

Marylebone

2.0 km

Palace

Kensington Palace

1.5 km

87-135 Brompton Rd

Harrods

2.5 km

Art object

Sherlock Holmes Museum

2.7 km

Mosque

The Regent's Park

2.2 km

Park Lane

Marble Arch

1.4 km

Museum

Apsley House

2.1 km

Monument

Peter Pan Statue

790 m

Gallery

Lisson Gallery

1.2 km

Event hall

Royal Albert Hall

1.9 km

Monument

The Albert Memorial

1.7 km

Square

Piccadilly Circus

2.8 km

Fountain

Princess Diana Memorial Fountain

1.5 km

400 Oxford St

Selfridges London

1.9 km

Nearby

Praed St

Paddington

170 m

LondonEngland

Bayswater

550 m

Restaurants

Angus Steakhouse

60 m

163 Praed Street

San Marco Ristorante & Pizzeria

20 m

10 London Street Near Paddington Tube Station

Garfunkel's Restaurant

40 m

144 Praed Street

The Sawyers Arms Restaurant

10 m

London Street

The Dickens Tavern

20 m

25 London Street Paddington

London Street Brasserie

60 m

16 London Street Hotel Indigo

Bizzarro

230 m

18-22 Craven Road

Sussex Arms

80 m

21 London Street Paddington

The Pride Of Paddington

180 m

1-3 Craven Road

Reviews and Ratings

Feedback from previous guests about their experience.

72%

liked the hotel and would stay again

Convenient Location

Spacious Rooms

Inconsistent Service

Noisy Evenings

7.2/10

Very good

Rooms

6.7

Location

8.2

Service

7.9

Dining

7.3

Richard

United Kingdom, May 2024

6.8/10

I had a mixed experience at this hotel. The rooms were larger than expected, but the lack of towels was inconvenient. The service ranged from rude to extremely accommodating. The location was convenient for transportation but noisy in the evenings. The dining was a pleasant surprise despite some waiting times. Overall, it was a decent stay with some notable drawbacks.

Rooms

7.0

The room was larger than anticipated, but the lack of towels was disappointing.

Service

6.0

The service varied from rude to extremely accommodating.

Location

7.0

The hotel's location was convenient for transportation but noisy in the evenings.

Dining

8.0

The dining experience was a pleasant surprise despite occasional waiting times.

Facilities

6.0

The facilities met basic needs but nothing extraordinary.

Convenient Location

Inconsistent Service

United States, April 2024

7.2/10

My stay at the hotel was a mixed experience. The rooms were incredibly hot due to the cast iron radiator but lacked a view. Unfortunately, the room faced a noisy area where loud chanting and screaming went on until late evening. On the bright side, the convenient location near Paddington Station was great for transportation links. The service was warm and helpful, though some staff seemed indifferent. The dining options were good, with tasty choices but limited selection.

Rooms

5.0

The room had a cast iron radiator that made it unbearably hot, and the no-view window faced a noisy square.

Service

8.0

The staff I interacted with were incredibly helpful and kind, offering useful travel tips.

Location

9.0

The hotel's location was outstanding, right across from Paddington Station, making it easy to access all areas.

Dining

7.0

The dining experience provided tasty options but with limited choices.

Facilities

7.0

The facilities offered at the hotel were decent overall.

Andrew

United Kingdom, February 2024

8.0/10

The hotel boasts beautiful rooms with an excellent powerful and warm shower, but could do with a good clean on the walls or a fresh paint job. Despite the small size and lack of ventilation, the service is incredibly helpful and kind. The location is perfect, right in the heart of Paddington, and the dining experience, though adequate, offers tasty dishes. Overall, a decent value for money stay with some small room for improvement.

Rooms

7.0

The rooms were tiny and lacked proper ventilation.

Service

9.0

The staff was incredibly helpful and kind.

Location

9.0

The hotel is excellently located in the heart of Paddington.

Dining

7.0

The dining experience was adequate but offered tasty dishes.

Facilities

8.0

The facilities were sufficient for a comfortable stay.

Callum

United Kingdom, February 2024

7.4/10

The hotel's location near Paddington Station is ideal for travelers looking to catch an early train or explore London easily. The rooms, though cramped and lacking air conditioning, were kept clean. The service was exceptional with quick responses to room issues and a friendly attitude. The dining options were limited but decent, and the facilities included dry cleaning services and a welcome drink.

Rooms

6.0

The rooms, although small and hot without air-con, were kept clean.

Service

9.0

The staff was accommodating, friendly, and very helpful.

Location

7.0

The hotel's proximity to Paddington Station is convenient for transportation but it faced noise issues from the street.

Dining

7.0

The dining options were limited but decent.

Facilities

8.0

The facilities included dry cleaning services and a welcome drink.

Steve

United States, December 2023

7.0/10

I had to get creative with the room setup, using spare pillows to block drafts. The noise from the pub downstairs was a bit much until late evening, making the room feel cramped. However, the location was perfect for my needs, being near Paddington Station and eateries. Despite some challenges, the service was overall helpful and accommodating, with some staff members going above and beyond to assist. The dining options were convenient, providing a good start to my day, and the facilities were satisfactory for my stay.

Rooms

6.0

The room felt small and somewhat noisy due to its location above the pub. I had to use spare pillows to act as draft excluders.

Service

7.0

The service was generally good, with some staff members being particularly helpful and friendly.

Location

8.0

The hotel's location near Paddington Station and eateries was convenient for my travel plans.

Dining

7.0

The dining experience was satisfactory, offering a good way to start the day.

Facilities

7.0

The facilities met my needs adequately during my stay.

Reginald

United Kingdom, September 2023

7.8/10

The hotel offers a mix of pros and cons. The rooms are incredibly small, making it a challenge to move around, but they are surprisingly comfortable with top-quality bed linen. The bathroom is virtually unusable due to its tiny size. The service is friendly and professional, with the added convenience of having a brilliant coffee shop on-site. The location is ideal, close to Kensington Gardens and just across the road from Paddington Station, although some design choices affect functionality. The dining experience stands out with outstanding quality and a variety of fresh ingredients. Overall, a stay at this hotel comes with its share of ups and downs.

Rooms

7.0

The rooms, although extremely small with virtually no space to put things, surprised me with their comfort level and top-notch bedlinen.

Service

8.0

The staff were friendly and always helpful, and the presence of a brilliant coffee shop on-site added to the overall experience.

Location

8.0

The hotel's location is ideal, being close to Kensington Gardens and just a stone's throw away from Paddington Station.

Dining

9.0

The dining experience was outstanding, offering extremely good quality food and a nice welcome touch with coffee and water upon check-in.

Facilities

7.0

The facilities were adequate for a pleasant stay, although some design choices impacted functionality.

David

United Kingdom, August 2023

7.2/10

The hotel had clean and comfortable rooms, but some aspects were a bit misleading. The service was helpful but had some inconveniences. The location was convenient for travelers but not the most picturesque. The dining experience was delicious, and facilities were satisfactory.

Rooms

7.0

The rooms looked dark and smaller than expected, but the beds were comfortable and had everything you need.

Service

6.0

The service was really helpful in accommodating our dietary requirements for breakfast, but had some issues with luggage and corridor accessibility.

Location

8.0

The hotel is great, just a 1-minute walk from Paddington tube station, convenient for transportation to Heathrow and Gatwick.

Dining

8.0

The dining was really tasty and served until 11 am, despite some minor inconveniences.

Facilities

7.0

The hotel facilities were suitable for my needs with no major complaints.

Rick

United States, June 2023

7.6/10

The hotel is ideally located near Paddington station, making it convenient for transportation. The rooms were divided to accommodate more guests, but I appreciated the effort made by the staff to accommodate my wife's needs due to her hip trouble. The dining options were basic, but the service was top-notch and very friendly.

Rooms

7.0

The rooms, though not as advertised online, were clean and divided to create separate spaces. The noise from underground could be bothersome, but the switch to a room on a lower floor due to my wife's condition was a great help.

Service

9.0

The service was exceptional with a very friendly and helpful staff. They even remembered our breakfast preferences after two days. The dry cleaning service and welcome drink added a nice touch to our stay.

Location

9.0

The hotel's location near Paddington station was fantastic, offering easy access to transportation options. The nearby Norfolk Square provided a lovely spot to relax, and there were plenty of dining options in the area.

Dining

6.0

The dining menu was simple, with limited choices for breakfast. The English Breakfast options were disappointing, but the service made up for it. The continental breakfast was basic but understandable for the price.

Facilities

7.0

The hotel offered minimal facilities, but the focus on service quality made up for it. The regional jams were a nice touch to add some flavor to the basic breakfast options.

Duncan

United Kingdom, June 2023

8.2/10

The hotel is conveniently located next to Paddington station, making it ideal for travelers catching early flights. The rooms are fresh with modern decor, though somewhat compact. The service was outstanding and accommodating, allowing us to store our luggage after check-out. The dining options were varied but fell short of expectations in the breakfast menu. Overall, a great value for money stay with a few minor room constraints.

Rooms

8.0

The rooms are cozy and cleverly designed, though lacking in space for extra furniture or shelves.

Service

9.0

The service was superb - very friendly, responsive, and professional.

Location

9.0

The hotel's proximity to Paddington station is perfect for those with early morning departures or arriving from other destinations.

Dining

7.0

The dining experience offered plenty of choice but the breakfast fell short of expectations.