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The Pilgrm, London
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Key details
About the Hotel
25 London Street,
London,
United Kingdom,
W21 HH,
Greater London
The Pilgrm is located in Westminster Borough, an area known for its artistic heritage and vibrant atmosphere. This hotel renovation of a Victorian building features a unique blend of historical craftsmanship and sustainable design. Guests can enjoy a handcrafted experience with a variety of modern amenities while being steps away from Paddington Station. The Pilgrm serves as a cultural hub with a focus on local art and community engagement.
Location
Situated a stone's throw from Paddington Station, The Pilgrm grants easy access to multiple transportation options, including the Heathrow Express and several London Underground lines. Its location in Westminster places it within walking distance of attractions like Hyde Park, Notting Hill, and various shopping venues. The hotel overlooks the tranquil Norfolk Square, offering guests both urban vibrancy and serene green space.
Rooms
The hotel boasts 73 distinct guestrooms, each designed with comfort and functionality in mind. Rooms feature custom steel-fitted fixtures, reclaimed hardwood flooring, and some of the most comfortable mattresses available. All accommodations have en-suite bathrooms, equipped with Egyptian cotton towels and natural toiletries. The design emphasizes sustainability, using no air conditioning units and instead relying on electric fans for comfort.
Eat & Drink
Dining at The Pilgrm includes a Mexican-inspired menu emphasizing fresh, local ingredients. Guests can enjoy crafted cocktails like the Mirror Margarita and take part in cocktail classes to enhance their mixology skills. The onsite café provides a cozy atmosphere for enjoying coffee from Monmouth, pastries, and brunch, striking a balance between relaxation and culinary delight.
Leisure & Business
The hotel offers a lounge area that doubles as a workspace, fostering a relaxing yet productive environment. Guests can take advantage of speedy online check-in services to streamline their arrival experience. The Pilgrm also hosts a rotating collection of art, creating an inspiring atmosphere throughout its communal spaces.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Cuisine!
The meals offered were fantastic, with high-quality dishes both at breakfast and during evening lounging.view full review
Charming Decor!
The interior design of the room was beautifully done, creating a cozy and inviting atmosphere.view full review
Spotless Facilities!
The bathroom was impeccably clean, providing a refreshing and enjoyable experience each time I used it.view full review
Cozy Ambiance!
The living areas were inviting and stylish, making it a lovely place to relax after a busy day.view full review
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
24-hour security
Baggage storage
Elevator
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Services
Dry cleaning
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Fax/Photocopying
Children
Cribs
Spa & Leisure
Live entertainment
Sun terrace
Leisure/ TV room
Room features
Heating
Terrace
Ironing facilities
In-room sink
Bathroom
Free toiletries
Media
Flat-screen TV
Room decor
Carpeted floor
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Location
25 London Street,
London,
United Kingdom,
W21 HH,
Greater London
Map view
street view
25 London Street,
London,
United Kingdom,
W21 HH,
Greater London
City landmarks
Parks
Hyde Park
4500 ft
Museums
The British Museum
2.1
mi
Garden
Buckingham Palace
1.7
mi
Museums
Victoria and Albert Museum
1.3
mi
Museums
Science Museum
1.4
mi
Museums
Natural History Museum
1.4
mi
Gallery
Wallace Collection
1.1
mi
Marylebone Rd
Madame Tussauds London
1.7
mi
Parks
Kensington Gardens
4100 ft
Square
Trafalgar Square
2.1
mi
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
2.5
mi
Oxford Street
Oxford Street
1.3
mi
Museums
National Gallery
2.0
mi
Great Central House
Marylebone Tube
1.3
mi
Palace
Kensington Palace
4800 ft
87-135 Brompton Rd
Harrods
1.6
mi
Art object
Sherlock Holmes Museum
1.7
mi
Mosque
Regent's Park
1.4
mi
Park Lane
Marble Arch Tube
4500 ft
Museums
Apsley House
1.3
mi
Monuments and Landmarks
Peter Pan Statue
2600 ft
Gallery
Lisson Gallery
3900 ft
Events
Royal Albert Hall
1.2
mi
Monuments and Landmarks
The Albert Memorial
1.1
mi
Square
Piccadilly Circus
1.8
mi
Fountains
Princess Diana Memorial Fountain
5000 ft
400 Oxford St
Selfridges London
1.1
mi
Nearby
Praed St
Paddington Tube
600 ft
LondonEngland
Bayswater Tube
1900 ft
Restaurants
Angus Steakhouse
200 ft
163 Praed Street
San Marco Ristorante & Pizzeria
100 ft
10 London Street Near Paddington Tube Station
Garfunkel's
200 ft
144 Praed Street
The Sawyers Arms Restaurant
100 ft
London Street
The Dickens Tavern
100 ft
25 London Street Paddington
London St Brasserie
200 ft
16 London Street Hotel Indigo
Bizzarro
800 ft
18-22 Craven Road
Sussex Arms
300 ft
21 London Street Paddington
The Pride Of Paddington
600 ft
1-3 Craven Road
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Convenient Location
Spacious Rooms
Inconsistent Service
Noisy Evenings
7.2/10
Very good
Rooms
6.7
Location
8.2
Service
7.9
Dining
7.3
Guest reviews
7.2/10
based on 9 review
7.7
7.7/10based on 2612 review
Richard
United Kingdom,
May
2024
6.8/10
I had a mixed experience at this hotel. The rooms were larger than expected, but the lack of towels was inconvenient. The service ranged from rude to extremely accommodating. The location was convenient for transportation but noisy in the evenings. The dining was a pleasant surprise despite some waiting times. Overall, it was a decent stay with some notable drawbacks.
Rooms
7.0
The room was larger than anticipated, but the lack of towels was disappointing.
Service
6.0
The service varied from rude to extremely accommodating.
Location
7.0
The hotel's location was convenient for transportation but noisy in the evenings.
Dining
8.0
The dining experience was a pleasant surprise despite occasional waiting times.
Facilities
6.0
The facilities met basic needs but nothing extraordinary.
Convenient Location
Inconsistent Service
Ed
United States of America,
April
2024
7.2/10
My stay at the hotel was a mixed experience. The rooms were incredibly hot due to the cast iron radiator but lacked a view. Unfortunately, the room faced a noisy area where loud chanting and screaming went on until late evening. On the bright side, the convenient location near Paddington Station was great for transportation links. The service was warm and helpful, though some staff seemed indifferent. The dining options were good, with tasty choices but limited selection.
Rooms
5.0
The room had a cast iron radiator that made it unbearably hot, and the no-view window faced a noisy square.
Service
8.0
The staff I interacted with were incredibly helpful and kind, offering useful travel tips.
Location
9.0
The hotel's location was outstanding, right across from Paddington Station, making it easy to access all areas.
Dining
7.0
The dining experience provided tasty options but with limited choices.
Facilities
7.0
The facilities offered at the hotel were decent overall.
Andrew
United Kingdom,
February
2024
8.0/10
The hotel boasts beautiful rooms with an excellent powerful and warm shower, but could do with a good clean on the walls or a fresh paint job. Despite the small size and lack of ventilation, the service is incredibly helpful and kind. The location is perfect, right in the heart of Paddington, and the dining experience, though adequate, offers tasty dishes. Overall, a decent value for money stay with some small room for improvement.
Rooms
7.0
The rooms were tiny and lacked proper ventilation.
Service
9.0
The staff was incredibly helpful and kind.
Location
9.0
The hotel is excellently located in the heart of Paddington.
Dining
7.0
The dining experience was adequate but offered tasty dishes.
Facilities
8.0
The facilities were sufficient for a comfortable stay.
Callum
United Kingdom,
February
2024
7.4/10
The hotel's location near Paddington Station is ideal for travelers looking to catch an early train or explore London easily. The rooms, though cramped and lacking air conditioning, were kept clean. The service was exceptional with quick responses to room issues and a friendly attitude. The dining options were limited but decent, and the facilities included dry cleaning services and a welcome drink.
Rooms
6.0
The rooms, although small and hot without air-con, were kept clean.
Service
9.0
The staff was accommodating, friendly, and very helpful.
Location
7.0
The hotel's proximity to Paddington Station is convenient for transportation but it faced noise issues from the street.
Dining
7.0
The dining options were limited but decent.
Facilities
8.0
The facilities included dry cleaning services and a welcome drink.
Steve
United States of America,
December
2023
7.0/10
I had to get creative with the room setup, using spare pillows to block drafts. The noise from the pub downstairs was a bit much until late evening, making the room feel cramped. However, the location was perfect for my needs, being near Paddington Station and eateries. Despite some challenges, the service was overall helpful and accommodating, with some staff members going above and beyond to assist. The dining options were convenient, providing a good start to my day, and the facilities were satisfactory for my stay.
Rooms
6.0
The room felt small and somewhat noisy due to its location above the pub. I had to use spare pillows to act as draft excluders.
Service
7.0
The service was generally good, with some staff members being particularly helpful and friendly.
Location
8.0
The hotel's location near Paddington Station and eateries was convenient for my travel plans.
Dining
7.0
The dining experience was satisfactory, offering a good way to start the day.
Facilities
7.0
The facilities met my needs adequately during my stay.
Reginald
United Kingdom,
September
2023
7.8/10
The hotel offers a mix of pros and cons. The rooms are incredibly small, making it a challenge to move around, but they are surprisingly comfortable with top-quality bed linen. The bathroom is virtually unusable due to its tiny size. The service is friendly and professional, with the added convenience of having a brilliant coffee shop on-site. The location is ideal, close to Kensington Gardens and just across the road from Paddington Station, although some design choices affect functionality. The dining experience stands out with outstanding quality and a variety of fresh ingredients. Overall, a stay at this hotel comes with its share of ups and downs.
Rooms
7.0
The rooms, although extremely small with virtually no space to put things, surprised me with their comfort level and top-notch bedlinen.
Service
8.0
The staff were friendly and always helpful, and the presence of a brilliant coffee shop on-site added to the overall experience.
Location
8.0
The hotel's location is ideal, being close to Kensington Gardens and just a stone's throw away from Paddington Station.
Dining
9.0
The dining experience was outstanding, offering extremely good quality food and a nice welcome touch with coffee and water upon check-in.
Facilities
7.0
The facilities were adequate for a pleasant stay, although some design choices impacted functionality.
David
United Kingdom,
August
2023
7.2/10
The hotel had clean and comfortable rooms, but some aspects were a bit misleading. The service was helpful but had some inconveniences. The location was convenient for travelers but not the most picturesque. The dining experience was delicious, and facilities were satisfactory.
Rooms
7.0
The rooms looked dark and smaller than expected, but the beds were comfortable and had everything you need.
Service
6.0
The service was really helpful in accommodating our dietary requirements for breakfast, but had some issues with luggage and corridor accessibility.
Location
8.0
The hotel is great, just a 1-minute walk from Paddington tube station, convenient for transportation to Heathrow and Gatwick.
Dining
8.0
The dining was really tasty and served until 11 am, despite some minor inconveniences.
Facilities
7.0
The hotel facilities were suitable for my needs with no major complaints.
Rick
United States of America,
June
2023
7.6/10
The hotel is ideally located near Paddington station, making it convenient for transportation. The rooms were divided to accommodate more guests, but I appreciated the effort made by the staff to accommodate my wife's needs due to her hip trouble. The dining options were basic, but the service was top-notch and very friendly.
Rooms
7.0
The rooms, though not as advertised online, were clean and divided to create separate spaces. The noise from underground could be bothersome, but the switch to a room on a lower floor due to my wife's condition was a great help.
Service
9.0
The service was exceptional with a very friendly and helpful staff. They even remembered our breakfast preferences after two days. The dry cleaning service and welcome drink added a nice touch to our stay.
Location
9.0
The hotel's location near Paddington station was fantastic, offering easy access to transportation options. The nearby Norfolk Square provided a lovely spot to relax, and there were plenty of dining options in the area.
Dining
6.0
The dining menu was simple, with limited choices for breakfast. The English Breakfast options were disappointing, but the service made up for it. The continental breakfast was basic but understandable for the price.
Facilities
7.0
The hotel offered minimal facilities, but the focus on service quality made up for it. The regional jams were a nice touch to add some flavor to the basic breakfast options.
Duncan
United Kingdom,
June
2023
8.2/10
The hotel is conveniently located next to Paddington station, making it ideal for travelers catching early flights. The rooms are fresh with modern decor, though somewhat compact. The service was outstanding and accommodating, allowing us to store our luggage after check-out. The dining options were varied but fell short of expectations in the breakfast menu. Overall, a great value for money stay with a few minor room constraints.
Rooms
8.0
The rooms are cozy and cleverly designed, though lacking in space for extra furniture or shelves.
Service
9.0
The service was superb - very friendly, responsive, and professional.
Location
9.0
The hotel's proximity to Paddington station is perfect for those with early morning departures or arriving from other destinations.
Dining
7.0
The dining experience offered plenty of choice but the breakfast fell short of expectations.
Facilities
8.0
The hotel offers dry cleaning services and a welcome drink for guests.